Frequently Asked Questions
Processing Times
Each piece is made to order to servant over-stocking and to ensure the best quality for the garment, as such, orders can take 4-7 business days to process and be sent out for delivery.
Shipping,Returns and Exchanges
Please ensure that the shipping address is correct as we are unable to redirect orders once they are on their way to you. All international orders are shipped via DHL.
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For all orders, billing and shipping addresses must be the same. Any delays at customs once the package has reached the destination country are not under our control.
Please allow up to 3-5 business days for delivery. Delivery time does not include Saturdays, Sundays or public holidays. Please note we are not responsible for any delays at customs once the parcel has reached the destination country.
Care Instructions for Garments
To maintain the quality and longevity of your garments, we recommend following the care instructions provided with your garments. Proper care ensures that your clothing stays in pristine condition, ready to carry you on your adventures.